Payment Method

Secure Payment Methods

At Elite Comforthub, we prioritize your online security. That’s why we’ve implemented Verified by Visa and MasterCard SecureCode, offering an additional layer of protection against unauthorized credit card use. This 3-D Secure technology ensures that only you can authorize payments with your card.

When you select a credit card at checkout, a new window will prompt you to enter your personal security code. Your financial institution will verify the transaction and confirm your identity within seconds.

Troubleshooting Payment Issues

If your payment is declined, it may be due to the following reasons:

Credit Card:

      • The name and address on your card do not match your billing details. Ensure that the card number, expiration date, CVV code, and billing address are entered accurately, matching your card statement.

      • Your card is not issued by a UK-based bank or financial institution, or it’s not authorized for international transactions (Elite Comforthub processes all transactions in the UK).

      • Your card has reached its limit for online transactions.

      • The transaction page timed out.

      • You exited the page before completing the checkout process.